Got a No Man’s Sky PS4 Refund via PSN? Sony May Block You From Customer Support

Got a No Man's Sky PS4 Refund via PSN? Sony May Block You From Customer Support

  • Users have claimed that Sony has blocked them from customer support chat
  • This comes after they have obtained refunds for No Man’s Sky
  • Creating alternate accounts is a way to bypass this

A little less than two months ago we reported that Sony, along with Amazon and Steam were offering refunds for sci-fi survival game, No Man’s Sky. No surprise considering that many found the final release to be misrepresentative of what was promised.

Now it appears that the company is blocking users from accessing customer support if they have claimed a refund on No Man’s Sky.

 

According to a post on popular gaming forum NeoGAF a refund was claimed for No Man’s Sky prior to being blocked. PSN support chat is now inaccessible after requesting a pre-order cancellation for other titles. On getting in touch with Sony’s customer support on the phone, it was stated that a refund cannot be granted as one was claimed for No Man’s Sky. Other users chimed in, stating a similar experience.

 

“Apparently it now seems that myself and others can’t access PSN Support chat for absolutely anything because Sony seems to have blocked off our IDs from support chat. Trying with a made up ID takes us to chat. All of us seem to have the same situation of having previously requested a refund or a cancellation,” said NeoGAF member Admiral Woofington.

“They blocked my PSN ID on their web chat service after I got a refund for No Man’s Sky. Sony’s customer service is the pits,” claimed another user.

 

While Sony has yet to comment, this throws light on the fact that buying games digitally on a platform that does not have a strong refund policy or transparent customer support policies is not advised. Sony might be leading in terms of hardware sales but its issues like this that resort in gamers considering other options. Perhaps the company would do well to take a leaf out of Steam?

Nonetheless, we’ve got in touch with Sony and will update this story if it responds.

You can check out our full review of No Man’s S

 

Just Cause 3’s Minimum Specifications Are High

Open-world action game Just Cause 3 is out next week. Developer Avalanche Studios have put up the minimum and recommended PC configurations to play the game.

Minimum Specifications:

  • OS: Vista SP2, Win 7 SP1, Win 8.1 (64-bit Operating System Required)
  • CPU: Intel Core i5-2500K, 3.3 GHz | AMD Phenom II X6 1075T 3 GHz
  • Memory: 6GB RAM
  • Graphics: Nvidia GeForce GTX 670 (2GB) | AMD Radeon HD 7870 (2GB)

Recommended Specifications:

  • OS: Vista SP2, Win 7 SP1, Win 8.1 (64-bit Operating System Required)
  • CPU: Intel Core i7-3770, 3.4 GHz | AMD FX-8350, 4.0 GHz
  • Memory: 8 GB RAM
  • Graphics: Nvidia GeForce GTX 780 (3GB) | AMD R9 290 (4GB)

In terms of hard drive space, you’ll need around 38.5GB free to download the game, which on install needs 54GB. If it’s anything like most of the high profile PC game releases we’ve seen this year, we aren’t expecting a whole lot of the game to come on disc – an affliction Batman: Arkham Knight, Fallout 4, Metal Gear Solid V: The Phantom Pain, and Mortal Kombat X suffered from.

As for the specifications themselves, we find them to be on the higher side, especially in terms of CPU requirements compared to other open-world games like Assassin’s Creed Syndicate, Fallout 4, Grand Theft Auto V, and The Witcher 3. Whether it demands such a steep entry barrier on the platform that it’s the cheapest on is questionable.

However, Avalanche has been on point with its previous PC efforts such as Mad Max which scaled brilliantly on most machines. We’ll have to wait till December 1, the game’s release day to find out if the same holds true for Just Cause 3.

Microsoft Announces Dates of Xbox Digital Black Friday Deals for India

Earlier this week, we reported that Microsoft is gearing up for a digital Black Friday sale on Xbox One and Xbox 360 games in the US, with dates for India to be announced shortly.

The company has now confirmed that India’s Xbox One digital Black Friday Deals will go live from Friday.

“India will get the Black Friday sale starting tomorrow on Xbox Live. Initially open to Xbox Live Gold members only and starting coming Tuesday open to all,” a Microsoft representative explained to Gadgets 360.

A cursory glance at the US Xbox site indicated that these are the same timings as when digital Black Friday discounts are available for US customers as well. It also gave us an idea of what to expect in terms of discounts.

“Xbox Live Gold members get early access to Xbox One and Xbox 360 digital game deals starting November 20, 2015, with up to 40-60 percent off select titles, including a deeper discount of up to 10 percent,” the text on the US Xbox One website reads.

As for what games to expect? A short teaser video on the site (embedded above) showed off heavy hitters like Assassin’s Creed, Batman: Arkham Knight, Gears of War, and The Witcher 3.

Although getting games cheap is always better for consumers, keep in mind that most Xbox One games are around a 30 to 40GB download. For some, with slow Internet speeds or small data caps, it could work out to be a whole lot more expensive than ordering a physical copy from websites like Amazon or walking down to a store and buying an Xbox One game on a disc.

Harmonix Admits Its Employees Posted Positive Rock Band 4 Reviews on Amazon

Rock Band 4 is out this week and while its princely price makes it an expensive proposition in countries like ours, that hasn’t stopped employees at Harmonix the developer and co-publisher of the game, (with peripheral giant Mad Catz being the other co-publisher), from trying to prop up its sales in other markets. Albeit through means that might not necessarily be ethical.

Eagle-eyed Redditors have noticed that Harmonix employees have been taking to Amazon.com and leaving stellar reviews for Rock Band 4. On being caught out, Harmonix issued the following statement to gaming website Destructoid

“Harmonic has clarified its internal policy about posting reviews of our own products on retail sites, and we’ve asked that existing reviews be edited to identify Harmonix employees or be removed entirely. While we believe the reviews posted by a few employees were sincere and without ill intentions, as a studio we don’t believe these are appropriate actions. We appreciate the feedback from the community, and take our relationship with our fans seriously.”

Rock Band 4’s co-publisher Mad Catz explicitly stated that there’s a lot riding on the game, failing to meet sales expectations would “raise substantial doubt about the company’s ability to continue as a going concern.” This could explain Harmonix’s employees trying to pepper Amazon with great reviews as doing so increases the product’s visibility on the e-commerce platform.

Fallout 4 PC Copies to Ship Without the Full Game Due to Piracy

One of the most awaited games of the year, Fallout 4, will not ship with the full game on disc for PC. Unlike Metal Gear Solid V: The Phantom Pain you won’t need to download the entire game though. But there will be a sizeable download nonetheless.

According to Pete Hines, Vice President of PR and Marketing at Bethesda, the PC version ships on DVD while the PS4 and Xbox One versions are on Blu-ray. Due to the data capacity constraints on DVD it is not possible to ship the entire game on disc. When asked further, he confirmed with a single word answer that “piracy” is indeed the reason for this is the case.

From a publisher’s view, piracy has been a problem over the years and this is one of the methods to combat this. Hines went on to tweet that this is something the company has been doing for the last “10+ years” to combat piracy. It holds true considering Fallout 3 and Fallout: New Vegas had day one downloads and they weren’t a pain-point for many a gamer.

While Internet connectivity is only getting better, it’s reached a point where both PC and console gamers require a blistering fast Internet connection before even upgrading their PC hardware or buying a new console.

Pre-Ordered Halo 5 Digitally? You May Have to Download 46.19GB Again

One of the advantages of modern day consoles is the ability to buy and preload your games before release. In theory, this means you’ll be able to play your purchase the moment its available in your region (usually midnight of release day). But in practice, it rarely works out as it should, as is the case with Halo 5: Guardians. The highly anticipated Xbox One exclusive sci-fi shooter is out on October 27 and developer 343 Industries has already stated that there’s a mammoth day one patch of 9GB. This is in addition to the 46.19GB download of the game itself.

And it doesn’t stop here, apparently some preloads may be corrupted if you aren’t using the Xbox One’s Instant On power mode. What this means is you’ll have to delete your installation of the game and re-download everything again. This is as per developer 343 Industries’ page which reads:

“We know you’re excited to finally get your hands on Halo 5: Guardians on October 27, and we wanted to make sure you’re ready to jump in right away. If you’ve digitally pre-ordered Halo 5: Guardians on your Xbox One before September 21 and are NOT using Instant On power mode, you may still have an incorrect “stub file” for the title, which is simply a placeholder file. Players that have this particular version of the stub file will be required to delete it, and reinstall the title.”

The post continues, stating that if you pre-ordered on or after September 21 you can download the necessary updates when available, meaning you don’t have to delete your install. To check if you have the right version of Halo 5, check if the file size is less than 40GB. If so, you will need to delete the file and download the game again.

‘Super Mario’ celebrates 30th anniversary

Super Mario series creator Shigeru Miyamoto appeared on stage as a crowd cheered at a packed live-music venue that can house up to 700 people.Super Mario series creator Shigeru Miyamoto appeared on stage as a crowd cheered at a packed live-music venue … Read More
TOKYO: Nintendo on Sunday celebrated the 30th anniversary of Super Mario, one of the best-known characters in video game history, at an event where artists performed his theme music for fans dressed as the hyperactive plumber.
Super Mario series creator Shigeru Miyamoto appeared on stage as a crowd cheered at a packed live-music venue that can house up to 700 people. He watched a human-size mascot Mario blow out candles on a birthday cake.
“I was touched when I sang a birthday song with all of you,” Miyamoto said.
“Happy birthday, Mario!”
Video game music composer Koji Kondo played music used for newly released Mario software on a keyboard. Other musicians, including performers on a violin and an accordion, separately performed well-known Mario music.
Masako Iwata, one of the fans at the event, said she was looking forward to seeing Kondo, Miyamoto and Mario
himself, whom she described as her hero.
“I love Mario. I’ve been playing the series since I was four or five,” said the 26-year-old, sporting a hand-made Mario red cap and blue overall.
Since Mario first hit the screens under his own name on September 13, 1985, Nintendo has sold more than 310 million units featuring the plucky plumber’s adventures fighting off Goombas and Koopa Troopas as he races to save Princess Peach.
The character had earlier made an appearance in the Nintendo arcade game “Donkey Kong,” but under the name Jumpman.
With his distinctive uniform and moustache, the hyperactive little plumber is instantly recognizable, a rare quality in the games market.
In his best-known adventures, Mario comes to the rescue of Princess Peach, but he has also been inserted into formats featuring football, golf or karting.

 The games have often been accompanied by technological advances, such as the fully three-dimensional format introduced by “Super Mario 64” in 1996.
 To mark the three-decade milestone, Nintendo last Thursday released in Japan “Super Mario Maker” on the WiiU console. This allows players to create their own worlds for Mario, or use those created by other players and shared through the internet.
 Nintendo is also eyeing the booming smartphone games market — a long-awaited departure from its consoles-only policy.
 The Kyoto-based company said in March it would create games based on its host of popular characters, but did not release any details about which characters would be made available for smartphones or tablets.
 The company hopes to offset weakening demand for its 3DS portable game system by tapping into the smartphone games market.

Overwatch Beta Access Starts From October 27

Overwatch, the latest game from Blizzard that doesn’t bear the Warcraft, Starcraft, or Diablo moniker, is getting its first public beta. A small number of US players will partake in it from October 27. Europe and Asia fans will be extended the same courtesy at a later date.

According to a post on Blizzard’s site, the reason for this is to obtain feedback and stress-test its infrastructure. In essence, the same reasons why other developers open their games up for testing, though Blizzard appears to be a whole lot more open about it. Furthermore, the company outlined that its beta will divide participants into two groups with different objectives.

“The Closed Beta group will form the core of our testing crew. In addition, we’ll be conducting a number of Beta Test Weekends with wider groups of players when it’s time to break out the big guns,” the post on Blizzard’s site reads.

Keep in mind though that the beta for Overwatch is for Windows PCs only and that you will need the Battle.net desktop app installed to play it. You can sign up for it here.

With Call of Duty: Black Ops 3, Rainbow Six Siege, and Halo 5: Guardians being just some of the shooter betas this year, and betas for Gears of War 4 along with Uncharted 4 still to come, it’s a good time to be a fan of shooters. As long as you don’t mind being an unpaid tester of course.

Black Ops 3 Now Up for Pre-Orders in India

Call of Duty: Black Ops 3 is now available for pre-order in India, distributor World Wide CD ROM has informed Gadgets 360. With less than a month to go before the latest game in the franchise is out, it’s about time too. But there’s a catch. COD Black Ops 3 pre-orders are exclusive to Flipkart.

However if you’re not keen with buying from Flipkart, a representative for World Wide CD ROMs assured us that you have other options at the launch of COD Black Ops 3, which is scheduled for November 6. “On launch it will available via most of the website and stores across India,” he confirmed.

Compared to last year which saw Call of Duty: Advanced Warfare as an online exclusive to Flipkart, the wider availability of COD Black Ops 3 is sure to be welcomed by retailers as well as customers. Even more so considering that Flipkart’s investments in gaming as a category have weakened considerably.

As we reported earlier, Call of Duty: Black Ops 3 would cost Rs. 4,299 on the PlayStation 4 (PS4) andXbox One. The PC version will retail for Rs. 3,499 while PS3 and Xbox 360 versions will retail for Rs. 3,499 as well. Though keep in mind that the PS3 and Xbox 360 editions do not have the single-player campaign. They’re limited to multiplayer and co-op modes only.

Much like FIFA, Call of Duty is one of the biggest selling franchises in the country. Internationally pre-orders had started since the game’s announcement and were aided by a multiplayer beta across all platforms. Until now, the only way you could be guaranteed of the game was ordering it digitally on PlayStation Network (PSN), Steam, or Xbox Live. Confirmation on local pre-orders is a relief for many a fan in the country without a fast Internet connection.